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At Curl Daddy, every product is handcrafted with intention and created as part of a personal care ritual. Because of the nature of our products, we aim to be transparent and fair while maintaining safety and quality standards.

Returns & Eligibility

• We accept returns within 30 days of delivery.

• To be eligible for a return, items must be:

  • Unused

  • Unopened

  • In their original packaging

For hygiene and safety reasons, we cannot accept returns on opened or used products.

Damaged or Incorrect Orders

If your order arrives:

• damaged

• defective

• or incorrect

Please contact us within 7 days of delivery at [your support email] with:

• your order number

• photos of the item(s)

We’ll make it right as quickly as possible.

Non-Returnable Items

The following items are non-returnable:

• opened or used haircare products

• sale or discounted items

• gift cards

Refunds

• Once your return is received and inspected, we’ll notify you of approval.

• Approved refunds will be issued to your original payment method.

• Shipping costs are non-refundable.

Please allow 5–10 business days for the refund to process after approval.

Exchanges

At this time, we do not offer direct exchanges.
If eligible, please return the item and place a new order.

Return Shipping

• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

• We recommend using a trackable shipping method.

A Note on Results

Because everyone’s hair, scalp, and skin are different, results may vary. We encourage customers to review ingredient lists and usage instructions carefully before purchasing.

If you’re unsure which product is right for you, we’re always happy to help guide you before you order.

Questions?

Please contact us at info@curldaddy.com
We’re here to help—intentionally and thoughtfully.